Brisbane Metro

• Pallet value of $1800 (excl. GST) FIS
• Under $1900 (excl. GST) will incur a $50 charge per pallet
• Regional areas / low value pallets will incur an additional charge
  
  

Sydney Metro

• Pallet value of $2100 (excl. GST) FIS
• Under $2100 (excl. GST) will incur a $75 charge per pallet
• Regional areas / low value pallets will incur an additional charge
  
  

Melbourne / Adelaide / Newcastle Metro

• Pallet value of $2300 (excl. GST) FIS
• Under $2300 (excl. GST) will incur a $100 charge per pallet
• Regional areas / low value pallets will incur an additional charge

These charges will come into effect as of Friday 08th May 2024. If at any time you need any further clarification on these charges, please feel free to contact your sales representative or office.

FREIGHT TERMS ARE SUBJECT TO CHANGE AT ANY GIVEN TIME AT OUR DISCRETION

Returns

If you have missing or damaged stock, please email [email protected]

 referencing:

• Subject Line: Missing Stock: or Damaged Stock:
• Include: Invoice Number

We will endeavor to respond back to you as soon as possible.

Please attach photo evidence of the damaged stock (close-up images and zoomed-out images showing damages on the pallet). If no photo attachment is provided, your email will be ignored.